Problem:
Adding an HP print queue from a Windows Server 2012 R2 print server on a Windows 7 / Windows 8.1 / Windows 10 system fails with the error:
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Windows cannot connect to the printer Operation failed with error 0x0000007e |
Solution:
Delete the “BIDI” key from:
HKLM\SYSTEM\CurrentControlSet\Control\Print\Printers\<QueueName>\CopyFiles
You can essentially delete the “CopyFiles” key as well.
** Please backup the registry before attempting this fix. **
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