Fix For Error: Failed To Process Configuration Manager Update 0x87d20b15

With the release of version 1710 for System Center Configuration Manager Current Branch on November 20, 2017, I pursued to update my ConfigMgr 1706 site to take advantage of some of the exciting new features, which you can read more here! Use this PowerShell script to enable the early update ring for ConfigMgr 1710.

I tested the update in my test lab and the upgrade to v1710 worked just fine. As usual with my production environment, I always run the prerequisite checker to make sure nothing is flagged as an issue, which in my case all was fine with green checkmarks. However, the actual installation of the update failed on the Installation step for “Upgrade ConfigMgr database” as seen in the screen capture above. The description for the error indicates: [Failed]: Upgrading ConfigMgr database. Check cmupdate.log for details.

The following is an error was seen in the cmupdate.log: Failed to apply update changes 0x87d20b15

I located a blog post by my friend Anoop dated from October 2016 referencing a similar error code where he points to providing the NT Authority/System account in SQL with the sysadmin security role, however that was not the cause of my upgrade failure and the security roles were already defined correctly. The following TechNet thread was a dead end as well.


My post on Twitter as seen above caught the attention of another friend of mine, David James, Director of Engineering for ConfigMgr at Microsoft, who with his team were able to pinpoint the problem in no time at all and quickly provided a solution which resolved my ConfigMgr 1710 upgrade installation hang up. Thanks David and to the ConfigMgr team! The gist of the problem is that my environment had an old compatibility level 100 set for the SQL Server database for the CM_XXX database, and you can find this referenced in the cmupdate.log file. Changing it to 110 fixed the compatibility level needed for ConfigMgr 1710.

Run the following query in SQL Management Studio (please change XXX to your ConfigMgr Site Code) and retry the installation via the Update and Servicing node in the ConfigMgr Admin Console. This also addresses the issue where TRY_CONVERT is not recognized as a built-in SQL function:

ALTER DATABASE CM_XXX SET COMPATIBILITY_LEVEL = 110

SUCCESS!!

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How To Fix: Bitlocker Recovery Key Prompts On Every Reboot

windows-10-bitlocker-featured

There are few reports of users having Bitlocker issues following the October 2016 patches.

The issue: On every reboot, the Bitlocker recovery key is required which is quite disruptive and cumbersome. As a workaround in order to solve this issue, the following steps can be taken:

On the next reboot and once in Windows, reset Bitlocker by disabling and re-enabling it.
In administraive command prompt, do the following:
manage-bde -protectors c:-disable
then do this:
manage-bde -protectors c:-enable

At this time, I’m not certain on which patch is causing the issue but I wanted to share this info to help. You can also discuss in this TechNet post.

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System Center Operations Manager (SCOM) Console Crash

scom-gsx-solutions

** UPDATE**
(October 19, 2016)
A fix for the SCOM console crash issue as previously blogged below has been released. See the following KB320006 article to obtain the hotfix.

***************************************************************************************************

**Posted on October 18, 2016**

There is a widespread report of System Center Operations Manager (SCOM) 2012 R2 / 2016 console crashes due to some bugs in October 2016 Cummulative Updates, in particular with the following patches: KB3194798 / KB3192392 / KB3185330 / KB3185331.

The product team has acknowledged the issue on their blog post and is said to be working on releasing a fix soon. The current recommendation is to uninstall the problematic patches as a temporary workaround. According to the blog post, an announcement will be made on the SCOM Team blog when a fix has been made available. So, keep a close eye on it.

Links related to this post:

SCOM Product Team Console Issue Ackowledgement
TechNet Discussion
SCOM Product Team Blog
Microsoft Tech Community Discussion

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Fix Microsoft Windows Update Issues

fixitforme

Here’s a fix it tool to keep Windows up-to-date, fix errors, and other issues that crop up with Windows Update. You can fix the problem yourself or get help from the community. You can access the tool HERE!

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How To Reset WSUS Server

3d human try to press a button

Sometimes, for various reasons, one must perform a WSUS reset function to make the WSUS server happy again. The reset process forces a resync of each update in the WSUS server with Microsoft services. This task can take a long time to complete as each update will be re-evaluated and re-downloaded, so be patient.

Here’s the command to run from an administrator command prompt::
%SystemDrive%\Program Files\Update Services\Tools\WsusUtil.exe reset

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Update – Windows ADK For Windows 10 (Version 1511)

windows10_adk

Update / Warning:

Aaron Czechowski, Senior Program Manager, Enterprise Client and Mobility has issued a warning regarding the latest release of Windows ADK for Windows 10, version 1511:

“…….there is a serious issue with it that blocks the following Configuration Manager OS deployment scenarios:

  • From Software Center, launch a task sequence that uses a Windows PE v10.0.10586 boot image. When the computer restarts into Windows PE, it will fail when “Initializing hardware devices” with the error: “Windows PE initialization failed with error code 0x80220014.”

At this time, we do not recommend that Configuration Manager customers use the 1511 version of the Windows 10 ADK.”

Johan Arwidmark, a System Center and OSD expert had also posted a warning on November 15, 2015 on his blog post “Inside Windows 10 ADK Build 10586“.

Warning: Do NOT upgrade your ConfigMgr 2012 R2 SP1 or MDT 2013 Update 1 environments to this build yet. For ConfigMgr, even though it seems to fix the x64 UEFI / PXE and Powershell/.NET issue, which is great, the new ADK does break Computer Refresh scenarios (Bare metal works). The error code is 0x80220014. Research and discussions with the product teams in progress… MDT 2013 Update 1 yet to be validated, but error comments on twitter does not give me a warm and fuzzy feeling.”

——————————————————————————————————————–
Original post: November 20, 2015.

The Windows Assessment and Deployment Kit (ADK) for Windows 10, version 1511 is now available from Microsoft’s “Download Kits and Tools for Windows 10” site.

The Windows ADK now includes:

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Repair Windows Update Agent

Windows-Update

Every now and then, you may discover a computer system that is unable to detect or install available software updates from Microsoft or from your internal Windows Server Update Services (WSUS) repository. You’ll find an error such as 8007000E generated and often times running the Windows Update Troubleshooter FixIt tool is sufficient to fix Windows Update errors, but sometimes a manual approach that requires the deletion of the SoftwareDistribution content and re-registering the Windows Update components is needed, and this can be a tedious task. By using a script, this repair task can be automated.

Here are some batch scripts to help  fix a broken Windows Update Agent on a computer system. The scripts can also be run on a remote system using the ‘psexec‘ tool, which is part of the Sysinternals Suite from Microsoft. Copy and paste the content of your desired batch file below into Notepad and save the file with the “.bat” file extension, for example: repair_wua.bat .

Version 1:

Version 2:

Here’s another Windows Update Agent Reset script available on Technet.
The Windows Update Troubleshooter is available here.

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Cisco AnyConnect VPN Error – “The file ‘Manifest Tool.exe’ is not marked for installation”

anyconnectwin_reconnect2

Problem:
Error: “The file ‘Manifest Tool.exe’ is not marked for installation” occurs during installation of Cisco AnyConnect client. This generally happens due to a failed upgrade installation of the client..

Solution:
Uninstall any version of the Cisco AnyConnect VPN client if it exist on the system.
Then, edit the registry by following these steps:

  • Launch the Registry Editor by typing “regedit” in the search window or box.
  • If a dialogue box pops up displaying the following: “Do you want to allow the following program to make changes to this computer?”, Click Yes.
  • Browse to the following location: HKEY_CLASSES_ROOT\Installer\Products\
  • Within the Products folder, locate and delete the registry key which contains the product information for Cisco AnyConnect.
    1. Go through each key in the Products folder until you find the one for Cisco AnyConnect. For example, the registry key for Cisco AnyConnect is named {D5BA4DB6420F33A4BAA83AD8BF69D037}
    2. Please note that the version of Cisco AnyConnect that you have may display a different registry key name.
  • Close the registry editor.
  • Install the Cisco AnyConnect client.

** Please make a backup of the registry before deleting or modifying any keys.

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How To Fix Network Print Queue Installation Error 0x0000007e on Windows

Problem:

Adding an HP print queue from a Windows Server 2012 R2 print server on a Windows 7 / Windows 8.1 / Windows 10 system fails with the error:

Solution:

Delete the “BIDI” key from:
HKLM\SYSTEM\CurrentControlSet\Control\Print\Printers\<QueueName>\CopyFiles

You can essentially delete the “CopyFiles” key as well.
** Please backup the registry before attempting this fix. **

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