Five Routine’s That Sums Up Desktop Management

IT departments play a major role in systems maintenance and it takes some effort for a system administrator to keep servers and end user workstations up and running for stability and productivity reasons. Lets take a look at system administrator’s daily routine and the importance of it.

1. Downloading and Deploying patches to user computers

System administrator has to identify required patches (3rd party) on systems, download them from the vendor websites and deploy them to end user computers. Managing these patches on a one of basis seems straightforward but it becomes cumbersome on a routine basis and especially when there are many systems to patch. Using a Patch Management solution, these routine tasks can be automated and scheduled to lessen the cumbersome workload on system administrators.

2. Installing software to user computers

Manually installing software on remote computers can be a daunting task and is challenging. A Software Management solution can resolve this complication by allowing a system administrator to deploy software from any location, handle tickets with ease and assist users demands in software installation with simplicity.

3.Troubleshooting remote computers

Troubleshooting servers and workstations for Operating System issues, software installations, security patches, system crashes can be remedied much easily with software management solutions, especially with remote capabilities and centralized management interface.

4. Managing IT assets in your network

Asset tracking for hardware and software in your organization is highly important and can be done with ease with the use of an asset management software. Apart from tracking the hardware and software in the organization, software license management, hardware warranty management, and identifying the usage of software particularly for licensing, restricting unwanted software in your network is important as well. An asset management solution provides a systems administrator the tools needed to effectively gather and manage this data.

5. Deploying configurations and managing mobile devices

Managing and configuring devices such as computers, tablets, phones, and peripherals in a growing organization with rapid demands for technology can be a challenging task for system administrators. MDM and desktop management solutions provide much flexibility and the tools needed to handle these technology challenges in the enterprise.

ManageEngine Desktop Central is one such ideal solution for desktop management, with its bundle of features and pricing compared to some known industry solutions. Desktop Central offers Patch management, Software management, Asset management, Remote support, Mobile device management, Failover Service, and Auditing capabilities. Desktop Central supports heterogeneous platform in 16 different languages. Finally, Desktop Central offers a fully functioning edition to manage 50 endpoints completely free with no hidden cost.

Download Desktop Central now and experience simplified IT management.

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ADMX Template For Windows 10 Creators Update (1703) Now Available

To coincide with the release of Windows 10 Creators Update (1703), the following tools to support this latest release has been made available, which includes Windows 10 Administrative Templates (.ADMX) and Windows Assessment and Deployment Kit (ADK) as previously mentioned in this blog post. The previous Remote Server Administration Tools (RSAT) works just fine with Windows 10 Creators Update.

Windows 10 Administrative Template (.ADMX)

Remote Server Administration Tools for Windows 10 (RSAT)

Windows 10 Assessment and Deployment Kit (ADK)

Microsoft Office 2016 Administrative Templates and Office Customization Tool is also available for download.

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Windows 10 Creators Update Officially Announced

It’s April 11, 2017 and Microsoft has officially announced the availability of Windows 10 Creators Update which is being rolled out gradually to Windows 10 users in the upcoming weeks. For a list of what’s new in Windows 10 Creators Update, check out the list on Microsoft’s blog.

If you haven’t been keeping up with the Windows Insider program, where you have the opportunity to test new builds and provide feedback to Microsoft but now would like to get started with Windows 10 Creators Update build as quickly as possible, you have a couple of options:

  1. Download and use the Microsoft Upgrade Assistant tool
  2. Download and use the official ISOs for a clean install

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Windows ADK 1703 For Windows 10 Now Available

With the release of Windows 10 version 1703, the following tool to support this latest Windows 10 build, Windows Assessment and Deployment Kit (ADK) version 1703 is now available.
You can download it from: Windows 10 Assessment and Deployment Kit (ADK).

Note: You must use Windows 10 build 1703 with this version of the ADK.

Update: April 6, 2017
** Known Issues for ADK 1703 **
ADK Drivers don’t install on systems with secure boot enabled:
Drivers on the ADK Deployment tools will not install on systems with Secure Boot (SB) enabled.  To work around the issue, disable SB on these systems.This only impacts systems with Secure Boot enabled. More info here!

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Review – Microsoft Systems Center Endpoint Protection Cookbook

System endpoint security is a critical aspect of modern day computing and we all have had our fair share in dealing with malware infections, and in some cases ransomware and cryptolocker attacks in our organizations. Microsoft has made great efforts in mitigating these security risks by providing a superior product called System Center Endpoint Protection (SCEP) for enterprises and Windows Defender which by default is included with Windows 10.

A System Center Configuration Manager (ConfigMgr or SCCM) or a Microsoft Intune administrator is familiar with SCEP as it is the way to administer and manage SCEP in the enterprise. However, there are many aspects and intricacies of SCEP one is not aware of and has not fully utilized, and should. While I was dealing with some SCEP updates and anti-malware policies in my organization, I came across this awesome book written by Nicolai Henriksen, a Microsoft MVP in Enterprise Mobility. I decided to write a non-biased review of this book and credit the wonderful information contained within it.

Nicolai’s SCEP cookbook is well written and vetted by another well respected Microsoft MVP in Enterprise Mobility, Ronni Pedersen, who I often interact with on social media on all things ConfigMgr. This book is shy of 200 pages and is laid out in eight easily digestible chapters and covers everything you need to know about SCEP from soup to nuts. You’ll learn how to plan and get started with SCEP, configuration, operations and maintenance, updates, security and privacy, configure advance protection, troubleshooting, and malware handling to name a few. It’s an information filled book with great tips and how to’s, and I particularly enjoyed how Nicolai included little segments throughout the book with tidbits such as “Getting ready….”, “How it works….”, and “How to do it….” which was perfect for my learning and understanding of the various concepts presented.

The Table of Contents of this book:

As a ConfigMgr admin who has been working with the product for a number of years including working with System Center Endpoint Protection, I have learned things that I didn’t know, picked up some tips and tricks, have a better insight and understanding of SCEP, and I have gained a great reference for the product. I highly recommend this book to all ConfigMgr and Intune admins. This book is available for purchase in Kindle and Paperback format on Amazon. If you would like to connect with Nicolai and have some feedback or suggestions, you’ll find him on Twitter as @nicolaitwitt.

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ConfigMgr Tech Preview 1703 Released

March 30, 2017 brought us a brand new build of ConfigMgr Tech Preview (1703), which are now made available on a monthly basis. The Microsoft System Center Configuration Manager (ConfigMgr) team has been rapidly implementing new features and improving the product following the Software as a Service (SaaS) model and using feedback from the community on the Microsoft Connect site, as well as paying close attention to feature and enhancement requests on the ConfigMgr UserVoice forum.

This update has a number of new features (as listed in the Enterprise Mobility & Security blogpost) which include:

    • Windows Analytics Commercial ID and Windows telemetry levels – You can specify the Windows Analytics Commercial ID and configure telemetry, commercial data, and Internet Explorer data collection settings in Client Settings for use with Upgrade Analytics.
    • In-place UEFI conversion – You can customize a Windows 10 in-place upgrade task sequence to include the Windows 10 UEFI conversion tool.
    • Collapsible task sequence groups – Groups in the task sequence editor can be collapsed or expanded.
    • Azure Services wizard – The Azure Services wizard provides a common configuration for the cloud Azure services you use with ConfigMgr. This is done by using Azure web apps to provide the common subscription and configuration details that administrators would otherwise have to re-enter for each additional cloud Azure cloud service you use.
    • Direct links to applications in Software Center – You can now provide end users with a direct link to an application in Software Center. This means they no longer must open Software Center and search for an application before they can install it.
    • Import PFX certificate feature for ConfigMgr clients – Import PFX certificate profiles are now supported on ConfigMgr clients running on Windows 10 desktops. See How to create PFX certificate profiles in System Center Configuration Manager and this blog post.
    • Apple Volume Purchase Program (VPP) enhancements – Support has been added to tag education vs business volume purchase program tokens, device licensing, and adding multiple volume purchase program tokens.

You can update to the 1703 Tech Preview release via the ConfigMgr console under the Updates & Servicing node. The baseline version of the Technical Preview branch will be updated to 1703 and available on the TechNet Evaluation Center.

Here’s my video tutorial which I did for version 1701. The steps are the same for 1703.

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